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The Brief
The problem > The solution > My role in the project > The final product
The DMCoke website is an online catalogue of a wide range of branded Coca-Cola and Bacardi&Coke products, distributed to European branches of the Coca-Cola Corporation. The general distributor of these products is Dynamic Merchandise, based in the UK.
The problem
Originally the Coca-Cola employees, spread out from Russia to Portugal, would physically search through a printed catalogue for the required item and place an order over the telephone. Dynamic Merchandise approached Rounddot seeking advice on the way the ordering process could be automated online and improved.
The solution
The DMCoke is a Multilanguage e-commerce application that is both simple and easy to use. Developed in .net, XHTML and CSS the website is fast, reliable and accessible on any browser available today. The user-oriented interface simplifies the entire ordering process to a few clicks, which significantly reduces time and resources that would have been taken to place an order.
My role in the project
During the Discovery and Design phase I carried out the Competitive Analisys, co-authored the site mapping, wireframing and information architecting of the website and designed the user interface.
At the very latest stage I took responsibility over the CSS development, conducted Quality Assurance tests and bug fixing. Also I have played the role of web development team leader as well as been involved in client-facing and project management duties on a daily basis.
The Final Product
Let me guide you through the website's primary task (ordering process).
Register > Customise > Browse > Amend > Request a quote > Feedback and help
Register
As the base of clients already exists, the website can only be accessed after the client registers and is verified by member of DM, who grants the password. Password is generated by the specially developed admin system and sent to the client via email.
Customise
When registering, the client chooses the preferred language (choice of fourteen), which is set as his default. This can be altered at any time from the top menu or "My Account" page.
Browse
Once logged in the user is able to browse through the Coca-Cola and Bacardi&Coke catalogue pages. The search feature is available throughout.
The products in the Coca-Cola section are divided into six categories. User can view the product details by clicking on the icon or the "pricing" button. The mini-basket on the right displays current choices.
Amend
The basket can be edited at any time. User may remove items or change the quantity and the total price updates.
Request a quote
The client is not actually placing the order and there is no card transaction at this stage. The catalogue's user is requesting the quote, tailored to his location in Europe. The pending order is subsequently processed in a custom made admin system, accessible by Dynamic Merchandise staff.
Feedback and help
The help section of the website provides the user with a help files and form by which to contact the member of Dynamic Merchandise customer service team.
